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Frequently asked questions
I am not sure which size to choose. Can you help?
Absolutely! We know getting the perfect fit for your home is important. If you need sizing advice, dimension checks, or color recommendations, please reach out to our customer care team via email at info@seatandrest.com or click our Live Chat bubble. Feel free to include the measurements of your furniture, and our team will be happy to help you find the perfect match.
Can I change or cancel my order after I place it?
We process orders quickly (within 1-3 business days). If you need to make a change or cancel your order, please email us immediately at info@seatandrest.com. If the order has not yet been fulfilled and handed over to the courier, we will do our best to accommodate your request.
How long will it take to receive my order?
We process all orders within 1 to 3 business days. Once dispatched, estimated delivery times are:
- United States: 7 to 13 business days.
- United Kingdom: 6 to 11 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking portal to update. You can track your package directly on our website.
What is your return policy?
We offer a 30-day return window. To be eligible for a return, your items must be unused, unwashed, free of pet hair/odors, and in their original packaging with all tags attached. Bedding products cannot be returned if the hygiene seal is broken.
How do I start a return?
Simply email our support team at info@seatandrest.com with your Order Number and the reason for your return. We will provide you with the exact instructions and return address.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, Klarna, and PayPal. All transactions are processed securely through Shopify Payments and PayPal.
Free Shipping & Easy Returns
30-Day Return Guarantee
Dedicated Customer Service
